Privacy Policy

Courier 101 ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://courier101.com, use our web application, or our mobile app (collectively, the “Platform”).

By accessing or using our Platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you sign up, make purchases, or use our shipping and courier services. This may include:

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Taxpayer Registration Number (TRN)
• Package Information

We also collect certain information automatically via tools like Google Analytics, such as:

• Browser and device information
• Pages visited and actions taken on the Platform
• General location (city, country)

2. How We Use Your Information

We use the information we collect for purposes including:

• Providing our courier and shipping services
• Creating and managing user accounts
• Processing payments via First Atlantic Commerce (hosted payment page)
• Customer support and communication
• Service improvements and analytics
• Legal and regulatory compliance

3. Payment Processing

All payments are securely processed via First Atlantic Commerce using a hosted payment page. We do not store or process your credit card or debit card details directly.

4. Data Sharing & Disclosure

We do not sell, rent, or share your personal information with any third parties, including delivery or logistics partners. All data remains within Courier 101 systems unless required by law.

5. Cookies and Analytics

We use cookies and Google Analytics to understand user activity and improve our services. These tools help us track website traffic and user behavior in a privacy-conscious way.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, or reporting requirements.

7. Security of Your Information

We take data security seriously and implement industry-standard measures to protect your information. This includes encryption, firewalls, and secure authentication.

8. User Accounts

Users can sign up and log in to manage packages and account details. It is your responsibility to keep your login credentials secure.

9. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Your Rights

You may access, update, or delete your personal information by logging into your account or by contacting us at info@zhultek.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and we encourage you to review it periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us